Terms and Conditions

Introduction

Our website address is: https://handmadesinead.wpengine.com. We respect the privacy of our website users (“you”, “your”) and are committed to protecting your security and privacy.

Terms & Conditions

The following terms and conditions apply to your use and your purchase of products from the Handmade by Sinéad shopping Web Site. By using this Site  you agree to adhere to and be bound by all of these terms and conditions.

Agreement

Your use of this Site constitutes an Agreement between you and Handmade by Sinéad. This Agreement, which consists of the terms and conditions set forth herein, shall be construed in accordance with the laws of Ireland, without regard to any conflict of law provisions. Handmade by Sinéad reserves its right to modify the terms and conditions that apply to your use of this Site. By using this Site following any such change you agree to adhere to and be bound by the terms as modified.

Use of the Site

The contents of the Handmade by Sinéad Site, are provided solely for personal, non-commercial (other than for the purchase of products) use by the users of our Site.

Internet Privacy Policy

Handmade by Sinéad collects customer information on-line for marketing and promotional purposes as a way of enhancing your shopping experience. This data includes customer information gathered through processing sales transactions. Handmade by Sinéad respects your privacy and has instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. Handmade by Sinéad Site does not sell or give out e-mail addresses to anyone.

All information we receive via e-mail or obtained in connection with your use of this Site shall be the property of Handmade by Sinéad. You agree that information you submit to the Site will not contain any unlawful material. Please remember that you are solely responsible for the content of any information you provide to Handmade by Sinéad.

You also agree that Handmade by Sinéad Site may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in any sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Handmade by Sinéad Site may use information about you for marketing and promotional purposes.

Indemnification

By using Handmade by Sinéad Site you agree to defend, indemnify and hold Handmade by Sinéad harmless from any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site and the On-Line Catalogue.

Colours

While every effort has been made to accurately represent the true colours of our products that appear on the Site as accurately as possible, your monitor settings may affect the appearance of these colours on your screen and Handmade by Sinéad cannot guarantee that your monitor’s display of any colour will be completely accurate.

General Disclaimer

Handmade by Sinéad reserves the right, in its sole discretion and without any obligation, to modify or correct any error or omissions in any portion of this web site.

This Site and all of the materials on or referenced are provided without warranties of any type and Handmade by Sinéad expressly disclaims any and all warranties, expressed or implied, including without limitation warranties of merchantability and fitness for a particular purpose with respect to any materials and products. By your use of this Site, you agree that you are using this Site solely at your own risk.

Contacting Handmade by Sinéad

We welcome your communications to us by E-mail Sinéad or via our contact page. We read every message that comes to us. We make every possible effort to respond to all messages we receive. We will save certain messages and only keep e-mail addresses on file for promotional and marketing purposes.

Collection of Your Information:

We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Handmade by Sinéad, our users, or others.

Types of Information Collected:

We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website. This information is used only to enhance the customer experience.

Cookies:

Our website uses “cookies”, which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How we use Your Information:

We may use your collected information in the following ways:

• To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
• To verify your identity and to assist you if you have forgotten your username or password.
• To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, where you agree to receive such information.
• To help us learn more about your shopping preferences and personalise this website in accordance with your preferences.
• To analyse trends and statistics.
• To improve or update this website and our products/services.
• To protect the security or integrity of our website and our business.
• To respond to your enquiries and communicate with you if necessary.
• You always have the choice not to receive marketing and promotional information. It is our policy to remove any member from our database or mailing list upon the members’ request. Please Contact Us if you wish to opt out of receiving communications from the Handmade by Sinéad.

Website and Credit Card Security:

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. www.handmadebysinead.com uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting www.handmadebysinead.com, especially if you access www.handmadebysinead.com from a shared computer.

Linking to Third-Party Websites:

When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party’s privacy policies. While we support the protection of privacy on the Internet, Handmade by Sinéad cannot be responsible for the actions of any third-party web sites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to our Privacy Policy:

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, please Contact Us.

Handmade by Sinéad is dedicated to providing quality products and services to our customers. We hope you will like what you have ordered, but if something isn’t right, please let us know.

www.handmadebysinead.com will only accept returns for the following scenarios:

• Goods damaged or faulty prior to delivery.
• Goods that vary from their description on this website.
• Goods supplied incorrectly.

We try to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty or damaged product, please contact us to arrange a to arrange return delivery and replacement or refund.

What rights you have over your data

For users that register on our website , we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.